1. Open a payment
Open the invoice and select the payment that should be refunded.
2. Create a new refund
On the payment, open Actions and choose Create refund to record the remaining refundable balance automatically, or choose Review & create refund to choose specific line items and amounts.
3. Review and save the refund
For Review & create refund, choose line items and amounts within the remaining refundable balance, check the totals, and select Create Refund.
